HomeTechTikTok Agrees to Increase EU Shoppers' Rights, Averts Doable Sanctions

TikTok Agrees to Increase EU Shoppers’ Rights, Averts Doable Sanctions


Chinese language-owned brief video-sharing app TikTok has agreed to spice up European Union customers’ rights, regulators mentioned on Tuesday, averting doable sanctions in a case sparked by a number of complaints from client teams within the bloc.

The European Shopper Organisation (BEUC) in its 2021 grievance mentioned TikTok, which has seen fast progress worldwide, significantly amongst youngsters, failed to guard kids from hidden promoting and inappropriate content material.

The subsequently held discussions with the European Fee and the nationwide community of client safety authorities in an try to resolve the considerations and now has agreed to a variety of adjustments, the government mentioned.

These embody the introduction of an extra choice permitting customers to simply report advertisements that would probably encourage kids to purchase items or providers or persuade their dad and mom or others to purchase them for them.

Branded content material won’t be allowed to advertise inappropriate services and products. Amongst different commitments, the will make clear find out get rewards from its platform, and paid ads in movies might be extra clearly labelled.

“All social platforms are required to play by the foundations and make it possible for shoppers can simply determine industrial content material, together with when promoted by influencers,” fee justice chief Didier Reynders mentioned in an announcement.

TikTok mentioned it might proceed to enhance its options.

BEUC, nevertheless, mentioned TikTok’s provide fell brief in some areas.

“The impression of such commitments on shoppers stays extremely unsure. Regardless of over a yr of dialogue with TikTok, the investigation is now closed, leaving vital considerations that we raised unaddressed,” BEUC Deputy Director Normal Ursula Pachl mentioned in an announcement.

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© Thomson Reuters 2022


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