LivePerson stock plunges after surprise loss and revenue plunge as Medicare suspends reimbursements pending review

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Live Person Inc. Shares LPSN plunged 41.2% a seven-year low in premarket trading on Thursday, after the provider of natural-language chat services using conversational artificial intelligence reported a fourth-quarter loss and revenue decline late on Wednesday gave information. During the quarter in November, LivePerson said its WildHealth subsidiary was notified that Medicare was suspending reimbursement for services pending further review. The stated that it believed that the services provided were lawful, given the uncertainty as the amount further reimbursement, that it held a reserve for the revenue associated with the services.

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